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Privacy Policy

Last updated: July 25, 2025

Welcome to LocalMoco! This Privacy Policy explains how LocalMoco, Inc. (“LocalMoco,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use our platform, including our website, app, and related services (collectively, the “Services”).

By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect information that you provide to us, that we collect automatically, and that we may receive from third parties.

A. Information You Provide Directly

  • Account Information: When you create an account, we collect information like your name, email address, password, and date of birth.
  • Profile and Demographic Information: For Earners, we collect demographic data you choose to provide, such as location (country and state/region), education level, employment information, and your interests. This information is used to match you with relevant surveys.
  • Survey Responses: We collect the answers you provide to surveys. These responses are the core of our service.
  • Payment Information: For Earners, we facilitate payouts through Stripe, which may require you to provide bank account or other payment details to Stripe. For Creators, we collect payment information to process payments for surveys, also via Stripe. We do not store your full payment card details.
  • Communications: If you contact us directly, we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

B. Information We Collect Automatically

  • Log and Usage Data: We collect information automatically when you use our Services, including your IP address, browser type, operating system, device information, pages you visit, the time and date of your visit, and other standard log information.
  • Cookies and Similar Technologies: We use cookies to operate and administer our Services, gather usage data, and improve your experience. A cookie is a piece of information sent to your browser that allows our Services to remember your user preferences. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our Services.
  • To improve, personalize, and expand our Services.
  • To understand and analyze how you use our Services.
  • To develop new products, services, features, and functionality.
  • To process your transactions and manage payouts.
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
  • To send you emails and other communications that we think you will find interesting.
  • For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
  • For fraud prevention and security purposes.

3. How We Share Your Information

We may share the information we collect in various ways, including the following:

  • With Survey Businesses: We share survey responses with Businesses in an aggregated and anonymized format. We do not share your name, email, or other direct identifiers with Businesses unless we have your explicit consent for a specific survey. Demographic information may be shared in a non-identifiable way (e.g., "25-34 year old, works in tech").
  • Vendors and Service Providers: We may share information with third-party vendors and service providers that perform services on our behalf, such as hosting, payment processing (Stripe), analytics, and customer service. These third parties are contractually obligated to safeguard your data.
  • As Required By Law and Similar Disclosures: We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (b) protect your, our, or others' rights, property, or safety; (c) enforce our policies or contracts; (d) collect amounts owed to us; or (e) assist with an investigation or prosecution of suspected or actual illegal activity.
  • With Your Consent: We may share your information with your consent.

4. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at privacy@localmoco.io.

Specific Provisions for GDPR (European Economic Area)

If you are in the EEA, we will only process your personal data for a lawful reason. This includes when you give us consent, when we need it to perform our contract with you (e.g., to deliver the Services), or for our legitimate business interests, provided these are not overridden by your rights and interests.

Specific Provisions for CCPA (California Residents)

If you are a California resident, you have specific rights regarding your personal information. This includes the right to know what personal information we have collected about you, the right to request that we delete your personal information, and the right to opt-out of the "sale" of your personal information (LocalMoco does not "sell" your personal information).

5. Data Security

We implement security measures designed to protect your information from unauthorized access. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information from our files as soon as possible.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@localmoco.io